About - Intermountain Claims

About Intermountain Claims

Intermountain Claims, Inc. is a regional multi-line third-party administrator and independent adjusting company that has provided exceptional service to the insurance industry since 1981. Our Workers’ Compensation Division showcases a regional presence providing third-party administration and surety representation in Idaho, Montana, Oregon, Washington, and Utah (Utah also servicing Colorado). We are the largest regional Property & Casualty Independent Adjusting Company in Idaho and Utah and also staff offices in Washington and Oregon. Our service area includes portions of Nevada, Wyoming, and Colorado. Additionally, Intermountain Claims offers Nurse Case Managers as well as Origin & Cause experts through our IC Specialty Services Division.

Core Values

Integrity

We are honest, ethical, fair and straightforward with customers, employees and the claims community.

Caring

We are second to none in serving our customers and communities and in sharing the prosperity they have helped us achieve.

Leadership

In all things important to us, both within and outside of our Company, we take positions and lead by example.

Performance

We continually seek ways to increase revenue and reward excellence. There is no substitute for outstanding financial performance.

Quality

We are always consistent in customer service, products, operations and our people. We do not sacrifice quality for price.

Cooperation

We work to provide a harmonious environment where openness and flexibility are important to us.

We pride ourselves on our highly experienced personnel, dedication to customer service, and regional capabilities. Our focus is on streamlining the insurance claims process for seamless claims management, expert support, cost effective outcomes and transparent solutions.

Our History

1981

Founded

Intermountain Claims, Inc. was founded as "Idaho Intermountain Claims, Inc.", an independent Property & Casualty adjusting company based out of Pocatello, ID

1981

1987

Workers Compensation

Workers' Compensation Division was added

1987

1996

Nurse Case Management

Nurse Case Management Division was added

1996

1998

Renamed

Rebranded as Intermountain Claims, Inc. to reflect regional growth

1998

2004

IC Specialty Services

Launched IC Specialty Services Division offering Origin & Cause investigation and Expert Witness Testimony

2004

2017

Web Based Claims

Transitioned to a web-based claims management system, enhancing client access and transparency

2017

2021

New Ownership

Intermountain Claims, Inc. was sold to a small group of tenured employees, maintaining the company's valued culture

2021